Based on our philosophy of "just making it work", we offer a complete range of support packages for systems we have built.

In some cases (e.g. the IEE) we provide conventional maintenance:

• The software runs on the client's servers
• Day to day operation is their responsibility
• Problems are resolved by email
• Enhancements are negotiated as and when required

At the other extreme, we offer a "turnkey service", in effect operating as the client's IT department and handling all aspects of making the service operate as required. We have experience of taking responsibility for

• Providing and operating sufficient servers
• Monitoring the site, and providing uptime commitments
• Providing telephone support and assistance as required
• Providing effort to enhance the site